Question 1

Does Elementor Cloud Website support email services?

Accepted Answer

Elementor Cloud Website subscription includes sending up to 100 emails per day from the website, including form submission emails, purchase confirmations, admin notifications or other events that trigger email sending.

Note, however, that the subscription does not include email hosting services. For that, you can subscribe to third-party email services through Google Workspaces, Office 365 or another provider.

Question 2

How do I connect my own domain and do I need one?

Accepted Answer

You don't necessarily need your own domain, as you get a free subdomain. However, this does not represent a good solution for a serious website.

Elementor does not currently offer registration services, but there are many registrars on the market, such as NameCheap, Domainfactory, Host Europe and Google Domains (unfortunately not yet available in Austria), that you can use for this purpose.

You can then easily connect your custom domain to your Elementor Cloud website via the My Elementor dashboard. You can find a detailed explanation in the article about adding your custom domain.

Question 3

What if I exceed the limit for bandwidth, visitors or storage?

Accepted Answer

The limits have been set to accommodate most websites. Therefore, it is very unlikely that you will exceed the limits of the plan. Should this occur, contact support.

Question 4

Can I transfer my Elementor Cloud websites to another hoster?

Accepted Answer

Yes, you can transfer your website to any hosting provider at any time without any restrictions.

There are three methods to export your website: You can use Elementor's export feature, export a backup via MyElementor, or export it using WordPress' built-in export feature and import it to the new hoster.

Question 5

Can I create multiple websites with Elementor Cloud?

Accepted Answer

Yes, you can definitely create more than one website! With each Elementor Cloud website subscription, you can create one website, with no limit to the number of subscriptions you can book. To start creating another Elementor Cloud Website, purchase a new subscription.

Elementor Cloud Websites does not support multiple website plans, you will need to purchase a new subscription for each blog.

Question 6

Do I need to take care of security myself?

Accepted Answer

The service monitors your website for malicious code and stops websites if it is suspected that it has been hacked. However, it is still recommended to take additional measures for the security of your blog.

Question 7

Should I install a backup plugin?

Accepted Answer

There is no need for additional backup plugins. Daily backups are created and you can manually backup at any time.

Question 8

Do I need a caching plugin with Divi Cloud?

Accepted Answer

You don't need to install a plugin that supports optimization through caching. However, if you have a lot of large images, you should use a plugin for optimization.

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